AT&T CL4940 User Manual: A Comprehensive Guide
This comprehensive guide details the AT&T CL4940 phone system, offering instructions for setup, operation, and troubleshooting, accessible via PDF download.
Welcome to the AT&T CL4940, a user-friendly telephone system designed for convenience and reliability. This model features a large button and display, simplifying operation for all users. It includes a built-in answering system with caller ID and call waiting capabilities.
This manual provides a complete overview of the CL4940’s features and functions, guiding you through initial setup, basic operation, and advanced settings. You’ll find detailed instructions for programming speed dial, managing messages, and troubleshooting common issues. Access the full PDF user manual online at www.telephones.att.com/manuals for a comprehensive resource.
The CL4940 aims to enhance your communication experience with its intuitive design and robust features, ensuring seamless connectivity and control.
What’s Included in the Box
Upon opening your AT&T CL4940 package, ensure all components are present. The box should contain the telephone base unit, including the answering system, and one cordless handset. You’ll also find a handset charger, providing convenient wireless charging.
Additionally, the package includes a telephone wall adapter for connecting to a traditional phone line. A PDF version of this user manual is included as a quick reference, though the complete guide is available online at www.telephones.att.com/manuals. Please verify the presence of all listed items.
If any components are missing or damaged, contact AT&T customer support immediately for assistance and replacement options to ensure a complete and functional system.
System Overview: Key Features
The AT&T CL4940 boasts a large, easy-to-read display and oversized buttons, enhancing usability for all users. It features a built-in answering system with digital message storage, allowing convenient voicemail access. Caller ID/Call Waiting compatibility displays incoming caller information, and enables seamless call management.
This system supports speed dial programming for quick access to frequently called numbers. Conference calling allows you to connect with multiple parties simultaneously. The PDF user manual details these features. Enjoy enhanced call control with features like call blocking, minimizing unwanted interruptions.
Find comprehensive instructions and further details at www.telephones.att.com/manuals.

Setting Up Your Phone System
Initial installation involves connecting the AT&T CL4940 to a phone line and power source, followed by registering the device with your service provider.
Initial Installation Instructions
Before you begin, carefully unpack the AT&T CL4940 and verify all components are present. Connect the phone base to a standard telephone wall jack using the provided phone cord. Ensure the cord is securely inserted into both the base and the wall jack.
Next, connect the power adapter to the phone base and plug it into a working electrical outlet. The display should illuminate, indicating power is supplied. If it doesn’t, double-check the power connection. For optimal performance, position the base away from potential sources of interference, like other electronic devices.

Finally, install batteries into the handset(s) following the polarity markings inside the battery compartment. Refer to the full user manual available at www.telephones.att.com/manuals for detailed diagrams and further assistance.
Connecting to Phone Line(s)
The AT&T CL4940 supports connection to a single phone line. Use the included modular phone cord to connect the base unit to a standard RJ11 telephone wall jack. Ensure a firm connection at both ends for optimal signal quality.
If you have multiple phone lines, a line selector switch (if equipped) on the base unit allows you to choose which line is active. Consult the full user manual for specific instructions on using the line selector. Incorrect line selection may result in no dial tone or incorrect caller ID information.
For best results, avoid using extension cords or adapters with the phone line connection. Refer to www.telephones.att.com/manuals for detailed diagrams and troubleshooting tips regarding phone line connectivity.
Powering On and Basic Operation
To power on the AT&T CL4940 base unit, plug the provided AC adapter into a working electrical outlet. The handset requires two AAA batteries (not included) – insert them according to the polarity markings inside the battery compartment. Once powered, the display will illuminate.
To make a call, lift the handset and dial the desired number. For basic operation, use the number keys and the send (or talk) button. To end a call, press the end (or stop) button or return the handset to the base. The user manual, available at www.telephones;att.com/manuals, details all button functions.
Registering Your Phone with Your Service Provider
AT&T CL4940 registration with your service provider typically isn’t a manual process; the phone usually functions immediately upon connection to a standard phone line. However, some Voice over IP (VoIP) services or advanced features might require activation through your provider’s website or customer support.
Refer to your service provider’s documentation or contact them directly for specific registration instructions. The user manual, downloadable as a PDF from www.telephones.att.com/manuals, may contain provider-specific guidance. Ensure your account details are current to avoid service interruptions.
Understanding the Display and Buttons
Explore the AT&T CL4940’s display icons and button functions for seamless navigation; the user manual provides detailed explanations and operational instructions.
Display Icons and Their Meanings
The AT&T CL4940 features a clear display utilizing various icons to convey system status and call information. Understanding these icons is crucial for efficient operation. A handset icon indicates an active call, while a flashing handset signifies an incoming call. The message icon alerts you to new voicemail messages stored within the answering system.
A star icon often represents speed dial entries, and a headphone icon denotes call waiting. Battery level is displayed via a battery icon, indicating remaining talk time. Signal strength is shown with signal bars, ensuring optimal connectivity. The manual details each icon, explaining its specific meaning and associated functions. Referencing the PDF user manual at www.telephones.att.com/manuals provides a complete visual guide to all display indicators.
Function of Each Button on the Handset
The AT&T CL4940 handset boasts intuitive button functionality for seamless operation. The talk button initiates and answers calls, while the end button terminates them. The redial button quickly accesses the last number dialed, saving time and effort. Dedicated volume up/down buttons adjust the earpiece volume during calls.
The menu button navigates the system’s settings and features, offering customization options. The message button directly accesses the answering system for voicemail management. Speed dial buttons allow one-touch dialing to pre-programmed numbers. The user manual, available as a PDF, provides a detailed diagram and explanation of each button’s purpose. Visit www.telephones.att.com/manuals for a comprehensive guide.
Navigating the Menu System
The AT&T CL4940 menu system is accessed via the dedicated ‘Menu’ button on the handset. Use the navigation buttons – typically up/down arrows – to scroll through available options like call history, settings, and speed dial programming. Pressing ‘Select’ or ‘OK’ confirms your choice and enters the selected menu.
To exit a menu, look for an ‘Exit’ or ‘Cancel’ option, or press the ‘End’ button. The user manual, downloadable as a PDF from www.telephones.att.com/manuals, provides a step-by-step guide with screenshots. Familiarizing yourself with this system unlocks advanced features and customization options for your phone.

Using the Answering System
The AT&T CL4940 answering system allows recording personalized greetings, checking messages easily, and managing playback/deletion options for voicemail.
Recording Your Greeting
To record a new greeting on your AT&T CL4940, press the Greeting button on the base unit. The system will prompt you to begin recording after a tone. Speak clearly and concisely into the handset microphone, stating your greeting message.
Ensure a professional tone, identifying yourself or your household. Once finished, press the Stop or End button to save the recording. You can preview your greeting to confirm it sounds correct.
To re-record, simply repeat the process, overwriting the previous message. Consider recording different greetings for various situations, such as when you are unavailable or on vacation. The user manual provides detailed steps for customizing your greeting options.
Checking for Messages
To check for new messages on your AT&T CL4940 answering system, press the Message or Play button on the base unit. The system will announce the number of saved messages, if any. If messages exist, the system will begin playing the oldest message first.
The message counter on the display indicates the total number of unplayed messages. During playback, use the volume control to adjust the audio level. Pressing the Fast Forward or Rewind buttons allows you to skip through the message.
Refer to the user manual for specific instructions on accessing and managing voicemail options, including message review and deletion features.
Playing and Deleting Messages
To play a message, press the Play button after checking for new messages. Utilize the Fast Forward and Rewind buttons to navigate within the message. The volume can be adjusted using the volume control buttons on the base unit or handset.
Deleting messages is straightforward: during message playback, press the Delete button. The system will confirm the deletion. To delete all messages, consult the full user manual for the specific procedure, often involving a prolonged press of the Delete button.
Remember to regularly review and delete old messages to maximize recording capacity. The PDF manual provides detailed steps for efficient message management.
Adjusting Volume Settings for Messages
Adjusting the message volume ensures clear audibility of recorded calls. During message playback, utilize the Volume Up and Volume Down buttons located on both the handset and the base unit. These controls independently adjust the playback volume for both incoming and outgoing messages.
For optimal listening, experiment with different volume levels to find a comfortable setting. The AT&T CL4940 allows for a wide range of volume adjustments to accommodate various listening preferences and environments.
Refer to the comprehensive PDF manual at www.telephones.att.com/manuals for detailed illustrations and troubleshooting tips regarding volume control.

Caller ID and Call Waiting Features
The AT&T CL4940 supports Caller ID and Call Waiting, displaying caller information and managing incoming calls efficiently, as detailed in the manual.
Viewing Caller ID Information
The AT&T CL4940 phone system provides a convenient way to view information about incoming callers, assuming your service provider supports Caller ID. When a call arrives, the caller’s name (if available in your contacts or the Caller ID database) and/or phone number will be displayed on the handset’s screen.
To view the Caller ID information, simply look at the display during an incoming call. If the number is unrecognized, you can store it into your phonebook for future reference. The duration of the Caller ID display may vary depending on your service provider’s settings. Refer to the full user manual, available as a PDF download at www.telephones.att.com/manuals, for detailed instructions on managing and utilizing Caller ID features effectively.
Using Call Waiting
The AT&T CL4940 supports Call Waiting, allowing you to receive a tone when another call arrives while you are already on a call. This feature requires activation from your telephone service provider. When a second call comes in, you’ll hear a distinctive beep.
To answer the waiting call, press the Flash button (or the Talk button, depending on your service provider’s configuration). This will put the first call on hold, and you can then converse with the second caller. Pressing Flash again will toggle between the two calls. Consult the complete user manual, downloadable as a PDF from www.telephones.att.com/manuals, for specific instructions tailored to your service.
Blocking Unwanted Calls
The AT&T CL4940 allows you to block unwanted calls, preventing them from ringing through. This feature utilizes Caller ID information. To block a number, access the call history via the handset’s menu. Select the entry for the number you wish to block and choose the “Block Call” option.
Blocked numbers will no longer ring your phone, and will typically go straight to your answering system. Refer to the full user manual, available as a PDF download at www.telephones.att.com/manuals, for detailed steps and potential limitations. Remember to regularly review your blocked number list to ensure accuracy.

Advanced Features and Settings

Explore enhanced functionalities like speed dial, conference calling, and customizable settings for date, time, and ringer options on your AT&T CL4940.
Speed Dial Programming
Speed dial allows you to quickly call frequently contacted numbers with just a few key presses. To program a number into speed dial memory, first press the Menu button, then navigate to the Speed Dial option using the arrow keys and select it.
You’ll then be prompted to choose a speed dial location (01-99). Enter the phone number you wish to store, and confirm your entry. Some models may allow direct entry of the number, while others require you to press Save or OK.
To make a speed dial call, press and hold the corresponding speed dial key. For two-digit speed dial locations, press and hold the Speed Dial button followed by the two digits. Refer to your AT&T CL4940 user manual for specific key sequences.
Conference Calling Instructions
Conference calling with the AT&T CL4940 allows you to connect up to three parties on a single call. To initiate a conference, first dial the number of the first party and establish a connection. Once connected, press the Conf button. You will hear a confirmation tone.
Next, dial the number of the second party. After the second party answers, press the Conf button again to add them to the conference. Repeat this process for a third party, if desired. To end the conference, press the End or Stop button.
Ensure your service provider supports three-way calling for this feature to function correctly. Consult the full user manual for detailed steps and troubleshooting.
Setting Date and Time
Setting the correct date and time is crucial for accurate caller ID and voicemail timestamps on your AT&T CL4940 system. To access the date and time settings, press the Menu button on the handset. Navigate through the menu options using the arrow keys until you reach “Date & Time.”
Select “Set Date” and use the number keys to enter the current month, day, and year, confirming each entry. Repeat this process for “Set Time,” entering the hour and minute. Ensure you select AM or PM correctly.
Save your changes by pressing OK or Select. Refer to the complete user manual for visual guidance and troubleshooting tips.
Adjusting Ringer Volume and Tone
Personalize your call experience by adjusting the ringer volume and tone on your AT&T CL4940 phone. To modify the volume, press the Volume button on the handset’s side during an incoming call or while in standby mode. Repeated presses cycle through various volume levels – from silent to maximum.
To change the ringer tone, access the Menu button, navigate to “Ringer Tone,” and select from the available options using the arrow keys. Preview each tone before selecting your preference. Confirm your choice with OK or Select.
Consult the full user manual for detailed instructions and a complete list of available tones.

Troubleshooting Common Issues
Resolve typical problems like no dial tone, answering system failures, or Caller ID malfunctions with this section’s guidance and the AT&T manual.
No Dial Tone Troubleshooting
Experiencing no dial tone? Begin by verifying the phone line connection to the wall jack, ensuring it’s securely plugged in. Check if other phones on the same line are functioning correctly to isolate the issue. If using a cordless handset, confirm it’s adequately charged and within range of the base unit.
Next, test a different phone cord to rule out a faulty cable. Confirm your service provider account is active and there are no outstanding billing issues. If the problem persists, try resetting the AT&T CL4940 by disconnecting the power adapter for 30 seconds, then reconnecting it. Refer to the full user manual at www.telephones.att.com/manuals for detailed diagrams and further assistance.
Answering System Not Recording
If your answering system isn’t recording messages, first ensure the recording volume is set appropriately – too low and it won’t capture audio. Verify the tape (if applicable) isn’t full or damaged. Check the battery backup; a weak battery can cause recording failures. Confirm the answering system is activated and not in message save-only mode.
Additionally, ensure the microphone isn’t blocked or muted. Try recording a new greeting to test the system’s functionality. Consult the AT&T CL4940 user manual at www.telephones.att.com/manuals for specific troubleshooting steps and diagrams. A PDF version offers detailed guidance for resolving recording issues.
Caller ID Not Working
If Caller ID isn’t displaying, first confirm your service provider supports this feature and that it’s activated on your line. Verify the phone line is securely connected. Check for any obstructions or damage to the phone cord. Ensure the AT&T CL4940 is properly registered with your service provider, as outlined in the user manual.
Sometimes, a temporary service outage can affect Caller ID. Try resetting the phone system by disconnecting and reconnecting the power. Refer to the PDF manual at www.telephones.att.com/manuals for detailed troubleshooting steps and contact information for AT&T customer support if the issue persists.
Static or Poor Audio Quality
Experiencing static or poor audio? Begin by checking the phone cord for damage or loose connections. Ensure the cord isn’t running near electrical interference sources, like appliances or computers. Try a different phone cord to rule out a faulty cable. Confirm your phone line is in good condition; issues with the provider’s network can cause audio problems.
Adjusting the volume control on both the base unit and handset may improve clarity. Consult the AT&T CL4940 user manual PDF (available at www.telephones.att.com/manuals) for specific troubleshooting guidance. Contact your service provider or AT&T support if the problem continues.

Downloading the Full User Manual (PDF)
Access the complete AT&T CL4940 user manual in PDF format at www.telephones.att.com/manuals for detailed instructions and features.
Accessing the Online Manual at www.telephones;att.com/manuals
To view the AT&T CL4940 user manual online, simply navigate to www.telephones.att.com/manuals using your preferred web browser. This website provides direct access to the PDF version of the manual, eliminating the need for any software downloads.
The online manual contains 67 pages of detailed information, covering everything from initial setup and basic operation to advanced features and troubleshooting steps. You can easily browse through the pages or utilize the search function to quickly locate specific information related to your AT&T phone system.
This online resource ensures you always have the latest version of the manual readily available, offering convenient access to instructions and support whenever you need it.
PDF Manual Contents Overview
The AT&T CL4940 PDF manual comprehensively covers all aspects of your phone system. It begins with an introduction and details what’s included in the box, followed by a system overview highlighting key features.
Detailed sections guide you through setup, including installation, connecting to phone lines, powering on, and registration with your service provider. A dedicated portion explains the display icons, button functions, and menu navigation.
Further chapters focus on the answering system, Caller ID, call waiting, advanced settings like speed dial and conference calling, and troubleshooting common issues such as no dial tone or poor audio quality. Instructions for safety, warranty information, and customer support are also included.
Saving the PDF for Offline Access
Downloading the AT&T CL4940 user manual as a PDF allows convenient offline access to vital information. After accessing the manual at www.telephones.att.com/manuals, locate and click the “Save” or “Download” icon within your browser.
Choose a readily accessible location on your computer, smartphone, or tablet to store the file. Ensure sufficient storage space is available. The PDF retains its formatting, enabling easy viewing even without an internet connection.
This is particularly useful for troubleshooting or referencing features while traveling or in areas with limited connectivity. Regularly check for updated versions on the AT&T website to ensure you have the most current information.

Safety and Warranty Information
Review important safety precautions and warranty details for your AT&T CL4940. Contact AT&T customer support for coverage inquiries or assistance.
Important Safety Precautions
To ensure safe operation of your AT&T CL4940, adhere to these guidelines. Avoid using the phone during electrical storms to prevent risks. Do not expose the device to excessive moisture or liquids. Only use the provided power adapter; incompatible adapters may cause damage.
Keep the phone away from heat sources and direct sunlight. Regularly clean the handset and base unit with a soft, dry cloth. Do not attempt to disassemble or repair the phone yourself, as this will void the warranty and could pose a safety hazard.
Always follow all local regulations regarding phone usage. If you experience any issues, disconnect the phone and contact AT&T customer support immediately. Proper handling ensures longevity and safe usage.
Warranty Details and Coverage
AT&T provides a limited warranty for the CL4940 phone system, covering defects in materials and workmanship for one year from the date of purchase. This warranty does not cover damage resulting from misuse, accidents, or unauthorized modifications.
To obtain warranty service, contact AT&T customer support with proof of purchase. The warranty covers repair or replacement of the defective product, at AT&T’s discretion.
This warranty is your exclusive remedy. AT&T is not liable for any incidental or consequential damages. Full warranty terms and conditions are available online or upon request. Retain your purchase receipt for warranty claims.
Contacting AT&T Customer Support
AT&T customer support is readily available to assist with any questions or issues regarding your CL4940 phone system. You can reach them through several convenient channels.
Visit the official AT&T support website at www.telephones.att.com/manuals for FAQs, troubleshooting guides, and online chat support. Alternatively, you can call their dedicated customer service line for direct assistance.
Ensure you have your model number and purchase date available when contacting support. AT&T aims to provide prompt and helpful assistance to ensure your satisfaction with your phone system.